Shipping & Returns

Shipping

We strive to ensure a smooth and timely delivery for all of our customers. Here are the details of our shipping policy:

  • Processing Time: All orders are processed within 3-5 business days after receiving your payment. You will receive a confirmation email once your order has shipped.

  • Shipping Carrier: We ship via USPS and include tracking with every order. Once your package has been shipped, you will receive an email with your USPS tracking number so you can monitor the progress of your shipment.

  • Shipping Times: Delivery times vary depending on your location. Most domestic orders will arrive within 3-7 business days after processing. Please note that shipping times are estimates and may be affected by external factors such as weather or carrier delays.

  • Shipping Rates: Shipping costs are calculated at checkout and are based on the weight and destination of your order.

  • Lost or Delayed Packages: Once an order is shipped and tracking is provided, USPS is responsible for your package. We are not liable for any lost or delayed packages, but if you experience any issues, we recommend reaching out to USPS directly using your tracking information. If you need additional assistance, feel free to contact us.

Thank you for your order, and we look forward to getting your handmade products to you safely!


Returns

Due to the handmade nature of our products, all sales are final. However, if there are any issues with your order, such as damage during shipping or receiving the wrong item, please contact us within 5 days of delivery. We are happy to work with you to resolve concerns and ensure your satisfaction. Thank you for understanding and supporting handmade craftsmanship!


Exchanges

Due to the handmade and unique nature of our products, we do not offer exchanges. Each item is crafted with care and quality checked before shipment.

If you receive a damaged or incorrect item, please contact us within 5 days of receiving your order, and we will work with you to resolve any issues.

Thank you for your understanding and support of handmade goods!